Shipping and Handling


A. United States
We ship your order in the US, including Hawaii and Alaska via USPS Priority Mail. All our shipping rates include tracking and insurance. We send you a tracking number automatically when the shipping label is printed. We send your order within one business day and delivery is usually 2-3 days after that. (Rule of thumb: 2 days east of the Mississippi, 3 days west.) In the two weeks before Christmas, deliveries can take 1-2 days longer. The rates are:

    • Free shipping to all APOs, regardless of order size.
    • Free shipping for orders $150.00 and up.
    • $10.95 flate rate shipping for all orders under $150.00.

B. Canada
Your order is shipped via USPS Priority Mail International. The flat rate is $29.95. This level of shipping offers cost-effective, reliable and safe delivery of your order. It includes insurance, customs processing, and tracking. You will be provided a tracking number at the time of shipment.
Your order is shipped within one business day and delivery via Canada Post is 6-10 business days after that.


For delivery in 3-5 business days we can ship your Canadian order via USPS International Express Mail at a higher rate. Please contact Springerle Joy via telephone 412-977-5378 or email (orders@springerlejoy.com) for a quote.

You will be responsible for any Canadian Provincial Sales Tax or Goods and Services Tax due. (We categorize your order as Merchandise. Laws prohibit classifying the shipment as a Gift.) Canada Post will collect this tax before delivering your package. If you are not at home, look for the notice that they will leave in your mailbox. We provide you with a tracking number that will give you a good idea of when your package is nearing the delivery date.

If you have any questions regarding shipping please contact us at orders@springerlejoy.com before placing your order.


C. International Destinations other than Canada
We ship via USPS Priority Mail Express International. The flat rate is $64.95. This level of shipping offers cost-effective, reliable and safe delivery of your order. This shipping service includes insurance, customs processing, tracking, and signature confirmation upon delivery. Delivery is in 3-5 business days to major markets in the world.

If your country charges customs duties, excise taxes or VAT, you will be responsible for paying these charges. (We categorize your order as Merchandise. We cannot by law categorize the order as a Gift.) You are typically informed at the time of delivery that charges are due. We suggest that you investigate these charges before ordering so that you are aware of the full cost of of your order.

We provide you with a tracking number that will give you a good idea of when your goods are nearing the delivery date.

If you have any questions regarding shipping please contact us at orders@springerlejoy.com
before placing your order.