How do I return an item?

Please contact Springerle Joy by telephone (972-722-0590) or email ( for more information on returning an item. Our return policy:
  • Unused cookie molds may be returned within 30 days of shipment f.o.b. Rockwall TX. We recommend you purchase a tracking with your return shipment postage. If we do not receive your return and there is no tracking number to trace your shipment, we will be unable to process a refund.
  • Any used items are not returnable.