Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.


Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Springerle Joy, LLC. The collective work includes works that are licensed to Springerle Joy, LLC. Copyright 2016, Springerle Joy, LLC ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Springerle Joy, LLC or purchasing Springerle Joy, LLC products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Springerle Joy, LLC or to purchase Springerle Joy, LLC products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Springerle Joy, LLC. You further agree not to change or delete any proprietary notices from materials downloaded from the site.


Trademarks
All trademarks, service marks and trade names of Springerle Joy, LLC used in the site are trademarks or registered trademarks of Springerle Joy, LLC.


Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Springerle Joy, LLC disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Springerle Joy, LLC does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Springerle Joy, LLC does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.


Limitation of Liability
Springerle Joy, LLC shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Springerle Joy, LLC has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.


Typographical Errors
In the event that a Springerle Joy, LLC product is mistakenly listed at an incorrect price, Springerle Joy, LLC reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Springerle Joy, LLC reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Springerle Joy, LLC shall issue a credit to your credit card account in the amount of the incorrect price.


Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Springerle Joy, LLC without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


Notice
Springerle Joy, LLC may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Springerle Joy, LLC.


Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of Pennsylvania, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Springerle Joy, LLC products) shall be in the state or federal courts located in Allegheny County, Pennsylvania. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Springerle Joy, LLC products) must be commenced within one (1) year after the claim or cause of action arises. Springerle Joy, LLC's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Springerle Joy, LLC may assign its rights and duties under this Agreement to any party at any time without notice to you.


Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Springerle Joy, LLC or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.


Participation Disclaimer
Springerle Joy, LLC does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Springerle Joy, LLC is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Springerle Joy, LLC reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Springerle Joy, LLC in its sole discretion.


Indemnification
You agree to indemnify, defend, and hold harmless Springerle Joy, LLC, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.


Third-Party Links
In an attempt to provide increased value to our visitors, Springerle Joy, LLC may link to sites operated by third parties. However, even if the third party is affiliated with Springerle Joy, LLC, Springerle Joy, LLC has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Springerle Joy, LLC. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Springerle Joy, LLC seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Returns
Unused products (with the exception of food items) that are not classified as a special order may be returned within 30 days of shipment f.o.b. Pittsburgh. Due to the food use nature of our products, any used items are not returnable. Return shipping is only paid by Springerle Joy, LLC in the event that the merchandise is defective.

Special order items and food items are not returnable except in the case of defect.

Our Cookie Molds
Every effort is made to show our cookie molds accurately in photographs.

Many of the molds we sell are antique reproductions. An original antique mold often has visible signs of aging—the wear and tear of centuries. These attributes are accurately reproduced without alteration as long as the mold’s durability is not compromised. Examples of age marks include but are not limited to cracks, warps and worn edges. A reproduction of an antique mold with age marks is not a defective mold.

We realize that some customers value the antique nature of some of our molds while others want designs with no age marks. With over 1,000 springerle molds in our line, we offer both kinds of molds, and will help you find what you want.

If you are uncertain about the level of imperfections in a mold, please call us at 412-977-5378 before ordering. If the mold is in stock, we will pull it from inventory and describe it over the phone and perhaps even take a quick impression with a non-toxic modeling compound to tell you first-hand how the image looks.

We want you to be happy when you open the box. Please let us help you.

Special Orders
All special orders must be prepaid and cleared before orders are placed with the supplier. Special orders are not cancellable and not returnable.

Classes
Payment for classes must be made at the time of registration and are not refundable. If there is a waiting list for the class, we will try to find a substitute for you.

Fitness for Use
Our cookie molds, made of a food-safe resin are guaranteed to be first-quality for cookie making.

We encourage use of the molds for crafts as well, but cannot guarantee outcomes in the crafting arena given the diversity of materials and techniques you may employ.

If you plan to use the molds for both cookies ­ and crafts, please:

  • Only use crafting materials that are labeled “non-toxic” by the material vendors.
  • Thoroughly clean the molds with hot soapy water and a soft brush until all the non-toxic crafting material is removed before reusing the molds for cookies.

If the crafting material you use in the molds does not have a “non-toxic” labeling, please enjoy the molds for crafting, but do not use them afterward for cookies—ever.